01Purpose & scope
Revivex Health, Inc. ("Revivex," "we," "us") facilitates access to licensed healthcare providers at Elite Care Health ("Providers") who deliver telehealth consultations. These services are limited to weight management, peptides, sexual health, hair loss, and skincare. Revivex is not a primary care provider, hospital, or emergency service.
By proceeding, you ("Patient") acknowledge that you have read, understood, and agree to this Telehealth Consent.
02Nature of telehealth services
Telehealth involves the delivery of healthcare services using electronic communications, including video, audio, text, and secure messaging. You understand that:
- Telehealth consultations may differ from in-person visits. The Provider may not be able to perform a physical examination.
- Technical difficulties may interrupt or prevent a consultation. In such cases, an alternative method of communication may be used.
- Not all health conditions are appropriate for telehealth. Your Provider will determine whether your condition can be adequately assessed and treated via telehealth.
- A telehealth Provider-patient relationship is not a substitute for an ongoing relationship with a primary care provider.
03Consent to receive telehealth services
By submitting your information and proceeding with a consultation, you:
- 1.Voluntarily consent to participate in telehealth consultations with Providers.
- 2.Acknowledge that you have truthfully and completely disclosed your health history, current medications, allergies, and any other relevant medical information.
- 3.Understand that withholding or misrepresenting health information may result in inappropriate treatment recommendations and that you accept full responsibility for inaccurate disclosures.
- 4.Accept that Providers may determine, at their sole clinical discretion, that telehealth services are not appropriate for your condition, and may decline to prescribe or may refer you to in-person care.
- 5.Agree that no prescriptions are guaranteed and that a medical consultation does not guarantee any particular outcome or treatment plan.
04Risks & limitations
You acknowledge the following limitations and risks inherent to telehealth:
- Inability to perform physical examinations may limit the Provider's ability to diagnose certain conditions.
- Delays in information transmission due to technology failures could affect care.
- Security protocols are in place, but no electronic transmission is completely without risk.
- In rare cases, information transmitted may be insufficient to allow appropriate medical decision-making, and the Provider may need to refer you to in-person care.
05State availability
Telehealth services may be available in all 50 states where clinically appropriate and permitted by applicable law. Eligibility for treatment is determined by a licensed provider. You represent that you are located in a state where services are offered at the time of your consultation.
06Emergency disclaimer
Revivex is not an emergency service. Telehealth is not appropriate for medical emergencies.
If you are experiencing a medical emergency, including but not limited to chest pain, difficulty breathing, stroke symptoms, severe bleeding, or thoughts of harming yourself or others, call 911 immediately or go to the nearest emergency room. Do not use our website or messaging to request emergency care.
07Provider-patient relationship
A telehealth consultation creates a limited provider-patient relationship for the specific treatment you request. This relationship:
- Does not constitute an ongoing primary care relationship.
- Does not create a duty by the Provider to provide future care beyond the scope of your consultation or active plan.
- May be ended by the Provider at any time if clinically appropriate or if you violate the Terms of Service.
08Data privacy & security
All health information you provide is handled in accordance with our Privacy Policy and applicable HIPAA regulations. We use HIPAA-compliant technology platforms to store and transmit your protected health information (PHI). Consultations are not recorded without your explicit consent. Third-party service providers with access to PHI are bound by Business Associate Agreements (BAAs).
09Withdrawal of consent
You may withdraw this consent at any time by cancelling your plan or if you contact us using the details in the Contact section below. Withdrawal of consent does not affect services already provided.
10Limitation of liability
To the fullest extent permitted by applicable law, Revivex Health, Inc., its officers, directors, employees, affiliated Providers, and technology partners shall not be liable for any indirect, incidental, special, or consequential damages arising out of telehealth services, including outcomes related to delayed diagnosis, technical failure, or treatment decisions made in reliance on incomplete information provided by the Patient.
11Intake & follow-up acknowledgements
I acknowledge that:
- The evaluation will be conducted remotely via video, phone, or digital communication.
- The Provider will rely on my self-reported medical history to make an informed decision.
- The telehealth consultation does not guarantee clearance for medication.
- The Provider may request additional information or lab tests before prescribing. Hormone-related treatments are never provided without prior lab testing and provider oversight.
- My medical information may be stored electronically for record-keeping.
- I am not obligated to proceed with a telehealth evaluation if I prefer in-person care.
- Prescriptions are not guaranteed and are only issued if approved by a licensed Provider based on their medical judgment.
- If approved, treatment will be prepared by Rx Ave Health, a licensed pharmacy, and shipped directly to me. Compounded medications are not FDA-approved.
- Any lab tests or additional evaluations requested by my Provider are my responsibility.
By agreeing to this form, I confirm that I have read and understand this Telehealth Consent, have had the opportunity to ask questions, understand the risks, benefits, and limitations of telehealth, and voluntarily consent to remote medical evaluation.
Contact
Revivex Health, Inc.
Clinical care is provided by Elite Care Health (mayur@elite-care.health, (810) 348-3003). Pharmacy services and prescription fulfillment are provided by Rx Ave Health (info@rxave.health, (833) 360-4276).
